The Human Side of Technology: A Panel

Abstract

One of the most durable topics of discussion in the Human Factors Society is the question of technology and its impact on the field of human factors. There seems to be consensus on three points. First, the fundamental technologies that will affect human-machine system design for the rest of this century are pretty well known. While there may be continued improvements in such areas as microprocessors, flat panel displays, and interactive devices (including voice), there are no dramatic breakthroughs anticipated or needed. Second, we must learn to use the technology we now have and improve the integration of humans into systems. In other words, we must understand how to use what we have in a way which will result in human-machine symbiosis. And third, we must ensure that designs are driven by user needs and not by technological possibility. Left unconstrained, technology will force its way into every human-machine interface that affects the larger system, and we may end up being the victims rather than the beneficiaries of technology. This panel will explore the early lessons that have been learned about the use (or misuse) of technology in the eighties and the impact on the human factor in system design. The panel members provide insight and lessons learned to support the notion that there is a Human Side of Technology.