Abstract
PKL is the term for Field Practice or Professional Placement program. PKL is one systematic implementation within educational programs with mastering skills obtained by undergoing work placement in the working world. The program itself is actually beneficial for students and enterprises. The skills obtained on the campus can be applied in PKL. Hence, it can determine how well students can apply the knowledge and skills derived through the PKL program to become evaluations to develop education quality. 
 The purpose of conducting this research is to determine how the industry's strategy and the steps taken to develop or enhance the skills of the training students in Housekeeping and Front Office, particularly in performing the duties conforming to the predetermined set of the standard by the respective industries. The data collection technique used is observation, interview, literature study, and documentation, which was analyzed using the interactive communication data analysis model by reducing the data, conducting data presentation, and drawing the conclusion.
 This research results show that the hotelier had applied basic comprehension that the students must know, such as hotel area, hotel property, and the profile of all hotel departments. Additionally, they all implement program standardization after understanding basic product knowledge and dividing work sections in the Housekeeping and Front Office. In Housekeeping, the working standardizations applied are General knowledge of front office, Front Desk Agent, Service center, Bellboy, Guest relation officer. While housekeeping had implemented standardizations such as general training knowledge of housekeeping, room, and laundry.
Highlights
The presence of a training workforce is helpful to assist the existing workforce resources owned by the hotel when the room occupancy rate is very high; they can establish a collaboration between college or higher education with the hotel industry to obtain new insight and knowledge
PKL is the term for Field Practice or Professional Placement program
The knowledge gained at school is a guide and standardization for students to carry out industrial field practices
Summary
The presence of a training workforce is helpful to assist the existing workforce resources owned by the hotel when the room occupancy rate is very high; they can establish a collaboration between college or higher education with the hotel industry to obtain new insight and knowledge. The classification of a starred hotel can be used as a reference in terms of services, and the facilities provided have been standardized according to the requirements to become a starred hotel, such as the number of rooms, room types, number of restaurants and human resources that have competency certification If it is associated with student training, it will affect how to provide education or transfer knowledge from the practice module and the practice program. Because there are still deficiencies in providing competence to students on campus, it is crucial to know the student's competencies improvement in PKL course in Room Division Study Program in the housekeeping and front office department through field industrial practices at Mataram city and West Lombok. To identify the causes of the lack of competence in PKL Students in the Room Division Study Program to undertake their tasks conforming to operational standards during practice on campus
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