The hospitality industry culture profile: a measure of individual values, organizational culture, and person–organization fit as predictors of job satisfaction and behavioral intentions

Abstract

This study develops the hospitality industry culture profile, an instrument to assess organizational culture and individual values in hospitality organizations. An eight-factor structure of hospitality culture is identified. The effects of organizational culture, individual values, and the fit between the two (person–organization fit) on employees’ job satisfaction and behavioral intentions are assessed. Person–organization fit is shown to explain significant outcome variance. Implications are considered for assessing and enhancing person–organization fit in hospitality organizations.