The HOPE study: evaluating the impact of an online educational resource for heavy menstrual bleeding on the patient–physician dynamic

Abstract

ABSTRACT The Heavy menstrual bleeding: Evidence-based Learning for best Practice (HELP) Group developed an educational website about heavy menstrual bleeding (HMB). The “HMB improving Outcomes with Patient counseling and Education” (HOPE) project examined the website’s impact on women’s knowledge, confidence, and consultations with healthcare providers (HCPs). HOPE was a quantitative online survey of gynecologists and women with HMB in Brazil. After an initial consultation, patients had unlimited access to the website and completed a survey. HCPs also completed a survey about the sconsultation. After a second consultation, HCPs and patients completed another survey. HCP surveys assessed their perception of patients’ awareness, understanding, and willingness to discuss HMB. Patient surveys assessed their knowledge, experience, and confidence in discussing HMB. Forty HCPs recruited 400 women with HMB. Based on HCP perceptions at the first consultation, 18 percent of patients had “good knowledge” or “very good knowledge” of HMB, increasing to 69 percent after patients had visited the website. Before and after visiting the website, 34 percent and 69 percent of patients, respectively, regarded their HMB knowledge as “goo.d” Additionally, 17 percent of women reported their anxiety as “highest” during the first consultation; this decreased to 7 percent during the second consultation. After visiting the HELP website, patients’ knowledge of HMB improved and they were less anxious.