Abstract

Arlie Hochschild’s theory of emotional labor (1983) has become a staple framework for understanding the tension that exists between outward emotional expression and inward emotional realities. In it, Hoschild (1983) introduces us to the idea of emotional management, the expectations that are put on us to manipulate the display of our emotions—act—in order to put the experiences of others first. Recently, however, several articles in popular media have used emotional labor to describe labor that deviates from Hochschild’s (1983) original definition. In doing so, popular discourse has highlighted a kind of labor that has historically gone unnamed in the academy. The implications of not naming this other form of labor and instead morphing Hochschild’s original definition yield many consequences if left unchecked. The purpose of this article is to step into the conversation on emotional labor, highlight the gap in language to describe the various types of labor performed by adult learners, and introduce the idea of gendered labor as a way to be better informed in serving adult learners in ongoing development.

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