Abstract
After surveying the events that led to the gradual introduction of competition in US telecommunications markets, this article describes the new industry structure that evolved in the early 1980s and culminated in the break-up of the Bell System. Extensive data are provided showing the many ways that competition in the long-distance services market has benefited customers. In concluding, the author describes the adaptation of US government regulation to the changing marketplace and reflects on what lessons may be learned.
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