Abstract

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – The authors' research on the world hotel industry highlights that there are considerable differences in the type and amount of information about CSR and sustainable development efforts that the leading hotel groups publish on the internet. Whilst these efforts encompass a range of issues covering the environment, and social and economic aspects, they may not only be viewed as being motivated by a real concern for sustainable development and preserving the environment, but also by gains from a business efficiency perspective. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Social implications – The paper provides strategic insights and practical thinking that can have a broader social impact. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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