Abstract
In this paper, insights are provided into how senior managers can establish a global cyber security model that raises cyber security awareness among staff in a partnership arrangement and ensures that cyber attacks are anticipated and dealt with in real time. We deployed a qualitative research strategy that involved a group interview involving cyber security and intelligence experts. The coding approach was used to identify the themes in the data and, in addition, a number of categories and subcategories were identified. The mind map approach was utilized to identify the thought processes of senior managers in relation to ensuring that the cyber security management process is effective. The global cyber security model can be used by senior managers to establish a framework for dealing with a range of cyber security attacks, as well as to upgrade the cyber security skill and knowledge base of individuals. In order for a cyber security mentality to be established, senior managers need to ensure that staff are focused on organizational vulnerability and resilience, there is an open and transparent communication process in place, and staff are committed to sharing cyber security knowledge. By placing cyber security within the context of a partnership arrangement, senior managers can adopt a collectivist approach to cyber security and benefit from the knowledge of external experts.
Highlights
In the past, practitioners and researchers from various fields have invested time and effort into establishing robust cyber security models, frameworks, and approaches that staff within organizations can use to counteract the actions of cyber criminals
Those involved in the various aspects of cyber security and policy understand that defending society against cyber attacks needs to be viewed from an international perspective as opposed to a national perspective
We develop a conceptual model that shows which aspects senior managers need to pay attention to and how they should coordinate various cyber security actions through sharing information with partner organizations that results in the utilization of cyber security knowledge
Summary
Practitioners and researchers from various fields have invested time and effort into establishing robust cyber security models, frameworks, and approaches that staff within organizations can use to counteract the actions of cyber criminals. They have been diverse in orientation and in some cases have been inter-disciplinary or multidisciplinary in nature. Security issues tend to be the priority of designated experts within an organization This is understandable in the sense that the subject matter covered can be considered computer and information technology and systems oriented, as well as highly specialized. According to the World Economic Forum, the annual cost of cyber crime is estimated to be US$445 billion [1] (p. 2)
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