Abstract
This research presents a generalised procedure to determine the optimal dwell point location for an arbitrary service device within a defined region. Similar to some existing dwell point location research for material handling systems, this study models a generic system that responds to demands for service from a region defined by a bi-variate random vector over some predefined service region as well as from a particular point analogous to the Input/Output (I/O) location for an arbitrary material handling system. A step-by-step procedure is delineated for determining the optimal dwell point location for a generic system. Extensions to the model for systems with multiple point (I/O) locations as well as for systems with multiple service regions are also presented.
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