Abstract

This paper studies the relation between gender and trust in banks. We use individual data from the 7th wave of the World Values Survey covering 53 countries during the period 2017–2021. We find that women trust banks more than men on average worldwide. However, there are cross-country differences in the gender gap in trust in banks, suggesting the influence of country factors. Exploring explanations for these findings, we find that having lived a banking crisis has a more detrimental impact on trust in banks for men than for women. This in turn favors higher trust in banks for women among individuals with an experience of a banking crisis. We further show that, at the country level, greater gender equality in the society and in financial inclusion increase the gender gap in trust in banks.

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