The Future of Work, Changes, and Needs Arising from Technological Development According to Higher Education Institutions (HEIs)

Abstract

This research focuses on the impact that technology is currently having and will have on the development of people's work activities worldwide, as well as the analysis of the skills necessary for optimal performance expected of workers in their respective organizations, according to estimates from Higher Education Institutions in Chihuahua, Mexico. The main objective is to understand the expectations that companies and Higher Education Institutions (HEIs) in the city of Chihuahua, Mexico, have regarding the skills needed for the future of work and to compare them with the results presented in the World Economic Forum (WEF) Future of Jobs Report 2023. Based on the hypothesis that the degree of correlation between global expectations for future skills and those of Chihuahua would be low, a survey was conducted with 10 educational institutions on the topic. Among the main results, it was found that there is a 60% match in the top 10 skill groups sought both globally and in Chihuahua. Skills such as "Technology Design and Programming," "Emotional Intelligence," "Reasoning, Problem Solving, and Ideation," and "Systems Analysis and Evaluation" were identified as crucial for companies worldwide but not as important locally. Finally, the results presented will enable companies, the government, educational institutions, and the workforce in Chihuahua to understand the coordination needs to achieve the necessary training for developing future work skills that are important globally.