Abstract
The future of pharmacy is intertwined with digital health innovation.
Highlights
The integration of new technologies to optimize pharmacy workflow has been transformative
While these advancements have increased the efficiency of the traditional pharmacy workflow, newer tasks brought on by expansions of pharmacist clinical services have been relatively untouched by technology
With ongoing pressures to perform their usual tasks, practitioners may have no choice but to sacrifice the quality or quantity of medication reviews and other clinical care duties, especially since they are often conducted without an advance appointment
Summary
The integration of new technologies to optimize pharmacy workflow has been transformative. For the traditional pharmacy workflow, which includes activities such as medication dispensing, providing medication counselling to patients and responding to drug information consults, pharmacy technology solutions have greatly enhanced the capacity for pharmacist productivity. While these advancements have increased the efficiency of the traditional pharmacy workflow, newer tasks brought on by expansions of pharmacist clinical services have been relatively untouched by technology.
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