Abstract
The last five years have seen more change in the facility management domain than ever before. Several major trends have converged and continue to transform how and where companies operate, and how they manage talent and the workplace. The global financial crisis (GFC) of 2007–8 triggered a major change in workplace strategies, accelerating the rise of the on-demand workforce as companies were forced to economise by deploying a flexible, non-employee workforce. This sudden shift to a contingent workforce drove advancements in mobile devices and smart building technologies that enabled new ways of working and managing shared workplaces. ‘Workplace’ and hence corporate ‘facilities’ have taken on new meaning, now referring to workplaces both within and outside of a company's corporate real estate portfolio as workforce mobility programmes and contingent workers become commonplace. The time is now for integrated facility management (IFM) professionals to re-imagine what their jobs could become as the new world of work continues to take shape.
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