Abstract
Although intercultural communication has long been a vital issue, accelerating globalization and immigration over the past century have increased its importance. Therefore, it is imperative that education and training in intercultural communication are created and continually evaluated for effectiveness. One operative new strategy is the use of digital game-based learning (DGBL) in intercultural communication training. This chapter aims at explaining—from theoretical and practical perspectives—the effectiveness of DGBL to enhance intercultural communication skills. The chapter expounds on the effectiveness of utilizing DGBL as a pedagogical tool in education and training. It then concludes with demonstrating the research results of using HERO I® as an example of the effectiveness of DGBL for cultural competency training. This interconnectedness between theory and practice projects the future of DGBL in shaping intercultural communication competency.
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