THE FUNCTIONAL AND THE DISFUCTIONAL CONFLICT DIMENSION OF WORKERS AND ITS INFLUENCE ON THE PRODUCTIVITY OF HUMAN RESOURCES (A SURVEY ON DOMESTIC AND FOREIGN INVESMENT OF TEXTILE COMPANIES IN WEST JAVA)

Abstract

Textile companies in West Java have a very strategic position and role in the region's development. Compared with other sectors, the sector is able to absorb a large workforce and support the nation's textile exports. This sector is not likely to escape if there is a conflict, because this sector is very strong with labor, raw materials imported from the import quota and highly dependent on the market. The purpose of this study was to determine the influence of the composition of the organization, communication, personal characteristics, interpersonal, differences and issues either partially or simultaneously to the functional and dysfunctional conflict, as well as functional and dysfunctional conflict partially and simultaneously on worker productivity. The research was conducted in West Java, with unit of analysis are textile company Domestic Investment (DCI) and textile companies Foreign Investment (FDI) as well as management and workers. This study used 100 samples from 250 populations of textile companies. The sampling technique used is Simple Random Sampling with Structural Equation Modeling analysis. The results stated that: (1) factors partially or simultaneously composition of the organization, communication, personal character, interpersonal, differences and issues affect the functional and dysfunctional conflict, (2) functional and dysfunctional conflict partially or simultaneously had a great influence on the productivity of workers . Of the six factors, personal characteristics of each worker has an enormous influence on both types of conflict, compared to other factors; than the productivity of workers affected by the dysfunctional conflict more than functional conflict. Keywords: Functional Conflict, Dysfunctional Conflict, Workers Productivity.