Abstract

Worldwide, Higher Education Institutions (HEIs) have incorporated and implemented both in their undergraduate and postgraduate study programs (in-person and virtual), institutional tutoring systems that allow optimizing the academic career of students through processes of personalized accompaniment and improve school performance, terminal efficiency indices, autonomy and development of professional and self-learning skills, the latter are essential in virtual educational programs. Given that tutoring has become a very useful strategy for students, there is a genuine interest in analyzing the functions performed by the academic tutor, specifically in a postgraduate program in virtual mode, to determine if they are in accordance with the demands and requirements. of students, where accompaniment must not only be timely, but also overcome the barriers of space and time. The academic tutor in postgraduate studies in virtual mode must establish a plan that allows specific actions to be carried out in a systematized manner, generating necessary elements for periodic evaluation and subsequent attention to the identified areas of opportunity

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