Abstract
The purpose of this research was to explore the situations and activities during which video display terminal (VDT) operators’ musculoskeletal discomforts arose. The study groups were engaged in highly computerized office work, consisting of routine, standardized job tasks. A total of 36 subjects were chosen from two office departments: 25 people from an accounts center where work was dominated by routine data‐entry work, and 12 persons from a telephone exchange where data‐dialogue work predominated. An instrument for in‐depth interview was prepared to explore how the individual was coping with any musculoskeletal discomfort and how this kind of discomfort was related to work and overall life situation. An earlier‐developed method was used for assessing the subjectively perceived position of the interviewees in relation to the entire course of their paid employment, using four variables. The data underwent a predominantly qualitative analysis. Findings based on the assessment of subjective time perspectiv...
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