Abstract
In 2012, Godrej & Boyce Mfg. Co. Ltd. launched their first HC-290 split air conditioners, which was the first in India. Since then, more than 100 000 air conditioners have been placed on the market. This article provides an overview of the development process and challenges and provides an analysis of the current situation in terms of safety and reliability. The development of these products involved an iterative process of charge minimisation, performance optimisation and integration of safety features, and the results of these are detailed within the article. Subsequent to the sales of these machines, data were obtained from field technicians as well as end users in order to evaluate the reliability and robustness of the installed systems and associated service activities. The present paper summarises the results of the findings.
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