The Factors Influencing Employee Engagement in Recruitment Companies in Thailand

Abstract

This research investigates the factors influencing employee engagement within recruitment companies in Thailand. The study examines six independent variables: compensation, career advancement, job satisfaction, organizational commitment, leadership, and reward and recognition. Data were collected from 385 respondents employed at various recruitment companies in Thailand using a combination of convenience and snowball sampling methods. Descriptive analysis, and multiple linear regression were used to analyse the data. The findings indicated that compensation, career advancement, job satisfaction, and organizational commitment significantly influenced employee engagement, all with P-values less than 0.05. Combined, these four independent variables accounted for 82.1% of the variation in employee engagement. Of these, job satisfaction had the most profound influence on employee engagement, contributing 39.0%. The study suggests that recruitment companies should prioritize enhancing job satisfaction factors. It's crucial to understand the specific contributors to employee job satisfaction. Implementing regular employee satisfaction surveys and feedback sessions can pinpoint areas needing improvement, such as work-life balance, workload distribution, and acknowledgment of accomplishments. Offering clear career advancement opportunities and professional development can also empower employees, showcasing the organization's commitment to their growth.