The Extent to which the Overall Quality can be Applied to University Educational Performance - An Applied Study in Iraqi Universities

Abstract

The important of the study lie in his particle aspect that combined both total quality management and university performance in both public and private university, which can be achieved by introducing the scientific bases that all the university must followed. The problem of the paper is that most of the Iraqi universities do not apply the total quality management tools in its performance therefore the paper focus on identifying the relationship between total quality management and university performance, the study include preparing questionnaires forms and distributed on a sample of faculty deans, their assistants, and department heads and these questionnaires were analysis using statistical program (SPSS) by frequency and percentages. In order to know the direction of each hypothesis and the evidence validity or incorrectness of the hypothesis and the extent to which the phrases coincide with the hypothesis, the following measures were used (arithmetic mean, standard deviation, and mode).