Abstract
The paper considers problems of the development and implementation of quality management system (QMS). Introduction of QMS in higher educational establishments presents serious difficulties. The QMS in higher educational establishments requires vast information and data size. There are no dedicated specific programs for QMS. It is the expert system that is able to automate QMS. An expert system is a self-teaching system. Authors offer to organize the knowledgebase of the expert system for QMS from several levels differing by a degree of detailed elaboration of the information. They describe briefly the knowledgebase structure of the expert system.
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