Abstract
Carefully examining the site map of a firm with a well-developed website can provide both patterns about its corporate strategy– considering all the elements that surround the organization – and a primary source for benchmarking. Our paper’s aim is to use this technique: (a) to highlight the key strategic management issues which affect the top large Spanish firms; and (b) to show trends identified amongst such companies during the last ten years. Our methodology consists of a content analysis focused on websites of the Ibex35 companies listed on the Spanish Stock Market. It includes drawing a comparison with these same websites as two photos with a difference of ten years. Rather than carrying out a breakdown of the businesses developed by each corporation, the appropriate approach is the assessment of their respective corporate principles, as this would allow for a better identification of the underlying managerial, organisational and strategic realities of these organisations. The results evidence the high usefulness of this technique when it comes to detecting the most significant strategic management issues faced by the leading large Spanish firms, as well as their evolution over time.
Highlights
Examining the site map of a firm with a well-developed website can provide both patterns about its corporate strategy– considering all the elements that surround the organization – and a primary source for benchmarking
Our methodology consists of a content analysis focused on websites of the Ibex35 companies listed on the Spanish Stock Market
Rather than carrying out a breakdown of the businesses developed by each corporation, the appropriate approach is the assessment of their respective corporate principles, as this would allow for a better identification of the underlying managerial, organisational and strategic realities of these organisations
Summary
Examining the site map of a firm with a well-developed website can provide both patterns about its corporate strategy– considering all the elements that surround the organization – and a primary source for benchmarking. As highlighted by Chien and Lu (2015), Lu, Shuai and Yu (2014), Martinez, De Andres and Garcia (2014), and Pant and Pant (2018), a firm’s website constitutes an essential tool for the individuals who develop their professional activity therein, as well as for the third parties that have relationships with the firm, and especially for its customers. The previous research and state of the art clearly show that firm websites constitute a direct source to develop interesting research works in the management area From this point of view, an in-depth examination focused on the site map of a firm with a well-developed website can provide patterns about its corporate strategy taking all the elements around the organisation as a reference
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