Abstract

Teaching evaluation is an important issue in the learning process in higher education. In addition to the teaching evaluation on campus, feedback from alumni is also very important to instruction improvement. Undergraduates and graduates in universities are the main labor force in Taiwan; therefore, many higher education institutions pay attention to the feedback of competency. However, the written questionnaire has limitations and lacks sufficient evidence to improve curriculum planning and instruction activities. In the present study, a systematic survey in the ‘University Career and Competency Assessment Network' was applied to analyze the results. Data were collected from 1,080 participants. The results can be summarized as follows: (1) ‘Learn-Practice Fit' was positive to the ‘Satisfaction' at workplaces. (2) ‘Responsibility and discipline' were significantly positive concerning ‘Communication and Expression,' ‘Interpersonal Interaction', and ‘Teamwork.' (3) ‘Service' and ‘Information technology writing' need to be improved in the training of Information Management students.

Highlights

  • In order to improve the learning process in higher education, most of the universities in Taiwan conduct teaching evaluation and alumni survey and hopefully to form a competence-based diagnosis system to facilitate the process

  • The results can be summarized as follows: (1) ‘Learn-Practice Fit’ was positive to the ‘Satisfaction’ at workplaces. (2) ‘Responsibility and discipline’ were significantly positive concerning ‘Communication and Expression,’ ‘Interpersonal Interaction’, and ‘Teamwork.’ (3) ‘Service’ and ‘Information technology writing’ need to be improved in the training of Information Management students

  • The curriculum map of the Department of Information Management showed that a course on Human Resources Management (HRM) about interaction had been listed as one of the optional courses rather than required ones in the last semester of four academic years

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Summary

Introduction

In order to improve the learning process in higher education, most of the universities in Taiwan conduct teaching evaluation and alumni survey and hopefully to form a competence-based diagnosis system to facilitate the process. Teaching evaluation is implemented by asking students to fill a questionnaire to give their feedback on the course to the instructor so that a revised pedagogy can be adopted in the semester. Feedback from recent graduates and alumni about their experience at workplaces is very important (de St Jorre & Oliver, 2018).

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