The European Quality Observatory (EQO): structuring quality approaches for e-learning

Abstract

The quality of e-learning is not a well defined measure. Various proprietary national, regional, local approaches, limited to a certain domain/user group/context, are being used. There is no general framework for quality management, quality assurance, or quality assessment in the field of e-learning. Therefore, even certified products and services cannot be compared. In order to provide a framework for a common European and global market for educational products and services, a comparable, adaptable quality framework has to be defined by the relevant actors - these actors will be participants of the proposed community - the repository will be the information and knowledge base to provide reference information for users and researchers, leading to the development of a common quality framework. Additionally, we provide recommendations and support functions to facilitate the implementation of quality approaches in organizations and enterprises.