Abstract

Chatbots are becoming important today because of their various technical functions. They are commonly known for providing legal guidance on processes and general information. However, chatbots can also help solve issues of social disconnectedness. This article takes a wide view of the various types of chatbot that deal with socio-legal issues, with a focus on the use of chatbots by organisations that provide certain forms of legal services, such as community legal services. It highlights the chatbot’s ability to create a social impact, while ensuring adherence to rules of legal ethics and principles of ethics in Artificial Intelligence.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.