Abstract
Purpose: This study was set up to examine the mediating role of ERP system on the relationship between entrepreneurial orientation and organizational performance.Design/methodology/approach: To examine the hypothesized model developed for this study, the survey quantitative research design was employed. For that, the data were collected from Dubai police departments. Out of 150 questionnaires distributed, 111 usable questionnaires were returned. Employing the partial least squares structural equation modeling for data analysis.Findings: Based on the statistical results, the effect of entrepreneurial orientation and enterprise resource planning on organizational performance were confirmed. In addition, ERP was found to partially mediate the effect of EO on organizational performance. Further details and valuable implications of this study were discussed throughout the study.Practical implications: The results of this study have many practical implications. The results will help managers to take the proper decision when deciding to implement ERP system in their organizations. The ERP can help managers with strong EO to achieve the maximum performance in organizations and to remain competitive in the market.Originality/value: This study is considered one of the very few empirical studies that examine the effect of EO on ERP and the mediating effect of ERP on the EO-performance relationship.
Highlights
Nowadays, organizations around the world need information technology (IT) to improve the flow of information across the whole organization, streamline business processes, establish linkages with supplier, reduce costs, offer product variety, and reduce the time response to customer to meet their expectations and needs (Beheshti, 2006)
This study set out a task to examine the Entrepreneurial Orientation (EO)-Enterprise Resource Planning (ERP)-organizational performance relationship
The results found the relationship of EO-Performance was mediated by ERP- a missing link in the prior literature
Summary
Organizations around the world need information technology (IT) to improve the flow of information across the whole organization, streamline business processes, establish linkages with supplier, reduce costs, offer product variety, and reduce the time response to customer to meet their expectations and needs (Beheshti, 2006). Because of the huge volume of data obtained by any business organization, it is very important to have an integrated system that can help organizations in managing and organizing data to be ready for use by decision makers (Al-Dhaafri, Yusoff, & Al-Swidi, 2013). They added that Enterprise Resource Planning (ERP) systems have been acquiring a growing importance and popularity as a significant source for achieving organizational performance. While some of them confirmed the added value to organizations www.ccsenet.org/ass
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