Abstract
In increasing the quality of human resources, corporate can implement total quality management (TQM), by which an employee should do a job better, more effective and more efficient in producing the products with high quality and competitive price. The research aims to identify the implementation process of TQM, and its influence toward the quality of human resources. The result showed the variables of TQM (that is, employees role, employer role, relations of employer and employees, organizational aspects, and environ employees, organization aspects, and environmental aspects) are simultaneously have a significant influence toward the quality of human resources in PR. HF Prima Malang. The organizational aspects variable is dominantly influence the corporate’s quality of human resources.
Highlights
Human resources and employee management is very important to a company to manage and utilize its employee by which productivity can be enhanced to achieve the company goals
This research was aimed at finding out the process of Total Quality Management TQM) implementation and its influence to the quality of human resources at PR
Uji F (F-test) which aimed at measuring the simultanous influences or linier influences among independent variable which was the implementation of Total Quality Management (TQM) towards the dependent variable, which human resource qualities in PR
Summary
Human resources and employee management is very important to a company to manage and utilize its employee by which productivity can be enhanced to achieve the company goals. The professional human resources management can provide balances between the needs for workforces and the expectation and ability of the company. The business practitioners must face the the global challenges and manage to work or them careully. Failing to do this will cause the backdrop of the company. The business process has been moved on to the condition that the customers are coming to the producers and sellers, rather than the producers and sellers are coming to the customers. Such condition case the producers and sellers work for effective strategy to solve the company problem and manage the dynamic environment
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