The Empirical Study of Employee Job Satisfaction and Organizational Commitment's Impact on the Contextual Performance in Logistics Enterprises

Abstract

On the basis of empirical study of the logistics of 13 enterprises in Sichuan Province, this paper has studied the impact of job satisfaction and organizational commitment on contextual performance. The results demonstrated that the higher the pay satisfaction is, the more obvious the staffs' interpersonal facility, (the coefficient is 0.713); the higher normative commitment is, the more obvious interpersonal facility, (the coefficient is 0.686); job dedication is not only influenced by pay satisfaction and supervisor satisfaction (path coefficients is 0.658 and 0.669 respectively), but also by the continuing commitment and normative commitment (path coefficients is 0.717 and 0.682 respectively). On the basis of these findings, a few valuable suggestions surface for the improvement of contextual performance in enterprise logistics.