Abstract
The paper presents an inventory of standards, indicators, procedures and tools that ensure the assessment and monitoring of quality in elderly-oriented social services and proposes a synthetic analysis of the concept of “elderly people” as reflected in documents specific to the field of social assistance. Data analysis follows the classic stages of content analysis: inventory of standards, indicators, procedures and tools; standardization of the information contained in the aforementioned quality standards, classification into units of analysis, establishment of the main categories of analysis, coding and final analysis of the data. The information obtained was broken down into three categories: senior citizens in specific roles, the elderly in the relational system, this age group in the dynamics of integration. Each category resulting from the analysis provides a specific picture of the life dimensions of institutionalized seniors. The main conclusion is that the intervention of social workers in a quality management system can be correlated with these resulting dimensions, and one can start from these indicators when it comes to the elaboration of intervention techniques and tools.
Highlights
The main reason for choosing this research topic is related to the particular grade that older people give to time and space
We position ourselves with this theme between futuristic challenges and the resistance of tradition, defining the vulnerability of the elderly. For a start it was made an inventory of standards, indicators, procedures and tools that ensure the assessment and monitoring of quality in elderly-oriented social services
The social services for the elderly, provided by the nomenclature of social services in Romania are those in the Table 1:
Summary
The main reason for choosing this research topic is related to the particular grade that older people give to time and space. We position ourselves with this theme between futuristic challenges and the resistance of tradition, defining the vulnerability of the elderly. For a start it was made an inventory of standards, indicators, procedures and tools that ensure the assessment and monitoring of quality in elderly-oriented social services. The social services for the elderly, provided by the nomenclature of social services in Romania are those in the Table 1:. Category of services according to the assistance regime Social Services with Accommodation. Residential care and medical-social assistance centers for the elderly, chronically ill in terminal phase. Day Care and Recovery Centers Social and leisure day centers (club type) Home care units
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