Abstract

Soft skills are some of the 21st century's most important life skills that should equip university students. Communication skills is one of the courses offered in Kenyan Universities to enhance the soft skills competencies of all undergraduates in their first-year semester. However, employers raised a concern that the newly hired graduates lack essential employability skills to perform office tasks effectively. Communication skills instruction and curricula do not contribute to the required soft skills competencies. The purpose of this study is to conduct a critical analysis of the efficacy of communication skills curricula and instruction on the acquisition of soft skills competencies required in the 21st-century workforce. The study had two objectives: to carry out a critical analysis of listening skills curricula and instruction on the acquisition of soft skills competencies and to examine critically speaking skills curricula and teaching on the acquisition of soft skills competencies. Speber and Wilson (1995) relevance theory of communication anchored the study. The study employed a qualitative approach to research methodology and content analysis to analyse the data. The findings revealed that communication skills instructors taught listening and speaking skills theoretically. There is a need for communication skills curricula to be aligned with industry-specific skills and communication skills instructors to utilise differentiated instruction, engaging pedagogies, and integrate information technology in their classrooms. The learner-centered approach will enhance the acquisition of soft skills competencies among the graduates. The research recommends that universities in Kenya review the communication skills course and align it with the Competency-Based Curriculum.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0957/a.php" alt="Hit counter" /></p>

Highlights

  • Soft skills are some of the 21st century's most important life skills, with which universities should equip all students

  • Market? Or is there a need to review the communication skills curricula to align with the industry-specific skills? Against these premises, the researchers sought to carry out this research to fill that lacuna

  • Since this study aims to critically analyse oral skills taught in communication skills, Lichman (2010) argues that there are no complex rules about how many participants should be included in the study

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Summary

Introduction

Soft skills are some of the 21st century's most important life skills, with which universities should equip all students They refer to personal attributes that allow individuals to live amicably with others and succeed academically and professionally. Muindi and Ogonda (2019) observed that the uniquely human skills are not well captured in the curriculum at the university or, put rightly, they tend to be neglected since they are hard to measure On their part, Ketamo & Passi-Rauste (2019) argued that the Kenyan University curricula do not match the skills required in the labour market. The literature review revealed that there were hardly any studies that had addressed the communication skills curricula and instruction and their impact on the acquisition of soft skills required by employers in the 21st-century global workforce. Market? Or is there a need to review the communication skills curricula to align with the industry-specific skills? Against these premises, the researchers sought to carry out this research to fill that lacuna

The Statement Problem
Objectives
Research Methodology
Theoretical Framework
Critical literature review
Recommendations
Findings
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