The Effects of Task Content and Reward Contingency Upon Task Performance and Satisfaction1

Abstract

A laboratory study examined the effects of task design and reward contingency upon task performance and satisfaction and upon behavioral and attributional measures of intrinsic and extrinsic motivation. Intrinsic and extrinsic motivation were defined by the task content‐task consequence distinction. Both the task design and reward contingency factors were found to yield significant multivariate F ratios, but their interaction was not significant. Subjects in the contingent pay condition had higher performance quantity than those in the noncontingent condition. Subjects in the enriched task condition produced higher quality units than those in the nonenriched condition. Both contingent pay and enriched task conditons yielded higher task satisfaction and increased attributions of performance to intrinsic factors. Results were discussed in terms of cognitive evaluation theory and the distinction between intrinsic and extrinsic motivation.