The Effects of Psychological Capital and Organizational Communication on turnover Intention: Mediating Effect of Stress

Abstract

The purpose of this study was to determine the mediating effect of job stress on influence of organizational communication and psychological capital on turnover intention. Subjects were surveyed with convenience sampling method at more than 25 workplaces, and 344 workers were used for analysis. SPSS Win 21.0 was used for descriptive statistics, reliability analysis and correlation analysis, and AMoS 23.0 was used for structural equation analysis. First, correlation analysis revealed that organizational communication and psychological capital revealed statistically positive correlation with in all sub-variables. However, organizational communication and psychological capital negatively correlated with stress and turnover intention. Second, job stress revealed mediating effect between organizational communication and turnover intention. Third, job stress revealed mediating effects between psychological capital and turnover intentions. Based on results of this study, we suggested a plan to reduce turnover intention.