Abstract

Individual and organizational factors affect employees' creative self-efficacy (CSE). According to the employees' positive emotionality (PE) and negative emotionality (NE), their CSE also differs. In this context, the research’s primary purpose is to examine the relationship between emotional states and the CSE of hotel employees. As a result of correlation analysis, a positive and significant relationship was determined between PE and CSE. A negative and significant relationship was found between an NE and CSE. As a result of the regression analysis, it was determined that the emotional state of the employees significantly affected CSE. As a result of the independent samples t-test, the employees’ CSE does not differ significantly regarding gender and marital status. As a result of the ANOVA test, the CSE of the employees does not differ significantly according to age and working department. However, CSE significantly differs according to the employees' education status and working time.

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