Abstract

Performance management in the modern public sector organisations is the use of interrelated strategies and activities to improve the performance of individuals, teams and organisations. Performance management is an essential tool that is relevant at all levels in all public sector organisations. It provides a means to improve organisational performance by linking and aligning individual, team and organisational objectives and results. It also provides a means to recognise and reward good performance and to manage under-performance.This article explores the effects of performance management and development on modern public sector organisations including factors that limit the implementation of such measures in the promotion and retention of staff. Performance management in the modern public sector organisations can be described as work in progress. Significant progress has been made but major challenges remain, especially on the issues of credibility and staff engagement.

Highlights

  • Performance management in the modern public sector organisations is the use of interrelated strategies and activities to improve the performance of individuals, teams and organisations

  • Effective performance management requires a framework that integrates organisational, business and individual planning and performance.The review of relevant literatureshows that the positive effects of performance management and development on the performance of the modern public sector organisations include the achievement of high performance of the modern public sector organisations, the enhancement of accountability that leads to the improvement in service delivery and the improvement on the employee and management competencies

  • Vickers, Overholt, & Morrison(2008:29) posit that the use of performance management and developmental measures influences the attainment of high performance in the modern public sector organisations

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Summary

Introduction

Performance management in the modern public sector organisations is the use of interrelated strategies and activities to improve the performance of individuals, teams and organisations. Its purpose is to enhance the achievement of public sector organisational goals and outcomes for the government. Effective performance management requires a framework that integrates organisational, business and individual planning and performance.The review of relevant literatureshows that the positive effects of performance management and development on the performance of the modern public sector organisations include the achievement of high performance of the modern public sector organisations, the enhancement of accountability that leads to the improvement in service delivery and the improvement on the employee and management competencies

Achievement of High Performance of the Modern Public Sector Organisations
Employee and Management Competencies
Improvement in Service Delivery
PublicSector Organisations
Lack of appropriate Principles for Performance Management and Development
Poor Alignment of Performance Management Processes with Strategic Goals
Risks of Rater Errors in Performance Measurement
Findings
Conclusion
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