Abstract
This study is based on the results of a survey research conducted by JobStreet Indonesia on its members, which has surprisingly found that more than 70% of employees lack clarity on the goals of their career. Drawing from the social exchange theory, employees tend to show positive work attitudes when they perceive that their organization paid attention to them. The objective of this study is to assess how significant the influence of Perceived Organizational Support (POS) is on career satisfaction, organizational commitment, and turnover intention. Besides organizational perspective, as stated by the social comparison theory, the way individuals perform both upward and downward comparisons could be expected to affect career satisfaction. Also, this research uses career commitment as a moderator variable that can strengthen or weaken the influence among variables, which is the employee’s commitment towards their organization and competitiveness within their respective work group. The research has found some interesting results. It was shown that there is no significant relationship between POS and career satisfaction, career satisfaction and turnover intention, organizational support and turnover intention, and both upward and downward social comparison and turnover intention. The moderating effects of career commitment were not proven. In comparison, all of the moderating effects of a competitive work group were proven together with the relationship between upward social comparison and turnover intention.
Highlights
According to a survey by JobStreet Indonesia, 78.8% of respondents stated that they do not have a clear career opportunity in their current companies
It has been shown that career opportunity is the second-most important factor that influences employees in making the decision whether to move to another company or not
Based on the value that validity test is the most important aspect in of outer loadings for the Upward social compari- the evaluation of a measurement model compared son variable consisting of indic ators USC1, USC2, to reliability tests
Summary
According to a survey by JobStreet Indonesia, 78.8% of respondents stated that they do not have a clear career opportunity in their current companies (www.portalhr.com). The obscurity of career opportunity in a company causes employees to have the tendency to leave the company, which will be detrimental for the organization because career opportunity is one factor that is able to retain best talent (Barnett & Bradley, 2007). Career satisfaction is an important factor that is able to motivate and retain employees (Barnett & Bradley, 2007; Kim et al, 2012; Lin & Chen, 2004; Wang et al, 2012). Company supporting career opportunities will cultivate the tendency for employees to stay in the company (Lin & Chen, 2004)
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