Abstract

The purposes of this study were to investigate the effects of the use of paper-based and weblog-based electronic portfolios on the writing achievement of limited English proficiency students, to survey the students’ attitudes towards the use of the portfolio assessment, and to compare the viewpoints of the students in the control and experimental groups. The study was conducted with 60 second-year hotel and tourism students enrolled in the Writing for the Service Industry course. They had limited English proficiency, as their previous English grades were C or below in average. The simple random sampling technique was used for subject selection and group assignment. Google’s free weblog website (located at www.blogger.com) was used as a tool for creating and developing the students’ personal electronic portfolios. At the beginning of the course, the students in the control group and the experimental group were trained in the concept of portfolios, and the purposes, content, and criteria used for assessment were discussed with the students. A writing achievement test and a closed-ended questionnaire were used for the quantitative data collection, while the qualitative data were gathered from the open-ended questions, interviews, and reflection. Descriptive statistics and t-tests were employed for the data analysis. It was found that the effects of the use of paper-based portfolios and weblog-based electronic portfolios on the writing achievement were not significantly different, but some promising results of the use of weblog-based electronic portfoliosfor language learning and assessment are indisputable.

Highlights

  • In Thailand, hotel and tourism is one of the major business sectors of the country, and it has an influence on the country’s national income and economic

  • According to the first research objective, which was to investigate the effects of the use of paper-based portfolios and weblog-based electronic portfolios on the writing achievement of limited English proficiency students, the results from the t-test in Table 3 illustrate that the writing achievement scores of the students in the control group and experimental group were not significantly different (t= .952, p > 0.05)

  • The analyses were based on 26 questionnaire items—13 items focusing on the benefits of using portfolios in the Writing for the Service Industry course, and 13 items asking about their perception of the portfolios they experienced as a tool for assessment

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Summary

Introduction

In Thailand, hotel and tourism is one of the major business sectors of the country, and it has an influence on the country’s national income and economic. As regards hotel and tourism, previous study has demonstrated that Thai educational institutes have failed to produce graduates that reach the requirements and expectations of the tourism industry (Esichaikul & Baum, 1998). This failure may be due to several factors, such as obsolete teaching and learning materials for the hotel and service industry, or the limitations of the English teaching methods and assessments (Chen, 2009). The Thai workforce, especially those working in the service industry sector, will be at risk if their English language skills do not improve

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