THE EFFECTS OF LOW CARBON CITIES FRAMEWORK CHECKLIST (LCCFC) IMPLEMENTATION ON COMMUNITY SATISFACTION LEVEL

Abstract

Local authorities (LA) have been serving as leaders in their communities to implement the Low Carbon Cities Framework (LCCF). LCCFC, although carefully developed, has not been effectively utilised. This paper aimed to study the effect of LCCFC implementation on community satisfaction levels. The objectives of this paper were: (i) to determine the implementation of LCCFC in relation to community satisfaction, (ii) to analyse the levels of community satisfaction across economic, social, and environmental aspects, and (iii) to suggest strategies and frameworks for enhancing community satisfaction. A mixed method approach was employed, which encompassed both an interview and a questionnaire survey. The questionnaire survey reached a sample size of 400 participants, drawn from six distinct neighbourhood areas within the jurisdiction of the Subang Jaya Municipal Council. Meanwhile, the interview was conducted with town planners within a Local Authority (LA) as key stakeholders, alongside the community. The qualitative data was analysed using Atlas Ti, while the quantitative data was via SPSS. The findings of the present study reveal that the utilisation of the LCCF checklist by the local authority concerned is currently inadequate, thereby necessitating the identification of strategies for improvement and the formulation of action plans to enhance community contentment. It is recommended that the findings of the current study be utilised as a point of reference by other local authorities, thereby constituting a significant advancement in the pursuit of accelerating sustainable development.