Abstract
Knowledge sharing has multifaceted effects on organizations, such as improving work performance, among which creativity is apparently one of the most important parts. Nevertheless, the effects of knowledge sharing on individuals has not been paid attention sufficiently by previous research. Furthermore, knowledge sharing research mainly concerns business organizations rather than public organizations. This study aims to examine the effects of knowledge sharing on individuals in a higher institution of education in Korea, for which a socio-technical view and social capital theory is used to investigate the important antecedents of knowledge contribution, as well as to examine social and technical facets. This study is the first research regarding the relationship between knowledge sharing and individual creativity, and it also identifies the mediating effects of knowledge sharing on individual creativity at an individual level in a higher education institution.
Highlights
The most important result was that the quality of knowledge sharing was positively associated with individual creativity and played a mediating role between socio-technical factors and individual creativity, the intensity of knowledge sharing was not
The results indicated that social interaction ties, IT support, and end-user focus were positively associated with intensity of knowledge sharing, and that the social interaction ties, social trust, social identification, and smart device utilization were positively associated with quality of knowledge sharing
The social interaction ties increased the individuals’ intensity of knowledge sharing. This finding was similar to Tsai and Ghoshal (1998), who found that social interaction ties had a strong effect on trust in the context of resource exchange and production innovation within the organization
Summary
Knowledge is considered the primary source of competitive advantage (Stewart and Ruckdeschel1998) and is critical to the long term sustainability and success of the organization (Nonaka and Takeuchi 1995), knowledge is one of the most important resources for an organization (Choe 2004).In the recent literature regarding knowledge management, several studies have analyzed critical success factors and barriers, such as organizational culture, affecting knowledge management and the adoption of knowledge management systems (KMSs) (Khan et al 2015a, 2015b). The crucial role of alignment between enterprise knowledge and KMSs has been suggested (Centobelli et al 2017), and the impact of knowledge management and KMSs on individual and corporate performance has been identified (Bhatt 2001; Dyer and Hatch 2006). Against this backdrop, knowledge sharing, which is the central activity of knowledge management, has multifaceted implications and potential benefits for organizations, and the effects of knowledge sharing have been investigated by many previous researchers in multifaceted dimensions. Knowledge sharing is known to be positively related to cost reduction, improvement of efficiency, organization and employee performance, and organizational teamwork (Nonaka and Takeuchi 1995; Hansen 2002; Cummings 2004; Cabrera and Cabrera 2005; and Mesmer-Magnus and DeChurch 2009).
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