The effects of integrated workplace strategies on commercial office space

Abstract

Identifies and describes issues associated with implementing integrated workplace strategies into commercial office facilities. In particular, recognizes some of the effects of such implementations, which are not always fully anticipated or considered by those who are initiators of such changes. Examines the current workplace environment to identify those factors which are promoting the redesign of specific workplaces and the expectations of users of such places. Describes a study of the implementation of an integrated strategy into the workplace of an international energy company, including a post‐occupancy evaluation which exposes the degree of satisfaction expressed by users to a range of performance characteristics of the revised workplace, in particular those which have a direct impact on business performance. Concludes by confirming the critical issues associated with workplace design which arise from the study and highlights those which justify investigation and research.