Abstract
This study examined the effect of home page design on consumer responses based on the Hierarchy of Effects model and impression formation theory. The design of the study was a one factor (home page design: image- vs. text-oriented) between-subjects design with two moderators, brand familiarity and the centrality of visual product aesthetics (CVPA). College women (N=658) participated in this online experiment. The findings revealed that: (1) an image-oriented design is more effective in enhancing a home page’s visual fluency, and (2) people in both high and low CVPA groups preferred an image-oriented home page to a text-oriented home page.
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