The effects of game-based soft skills training: A quasi-experiment with Ethiopian garment workers

Abstract

Soft skills are an essential determinant of worker productivity. This study investigates the efficacy of a game-based soft skills training program conducted with 501 workers in Ethiopia’s garment sector. The training was based on behavior modeling theory and included two board games and reflection activities to help participants connect and apply soft skills to their work contexts. The study evaluates the training program, pre- and post-training questionnaires, and a statistical analysis, which indicates that the training resulted in significant positive improvements in the work-related soft skills of participants.