Abstract
Knowledge sharing is the major driving force to maintain enterprises’ competitiveness. This study extends the current knowledge-sharing research by considering knowledge sharing as comprising four types: automatic response, rational reflection, ridiculed reflection, and deprived reflection, based on Kahneman’s (2011) types of system thinking. Drawing on the motivation-action-outcome model, this study explored how individuals’ intrinsic motivation can guide the action of knowledge sharing and reflect the outcome of creative self-efficacy in intelligent transportation jobs. By snowball sampling in intelligent transportation companies, a total of 232 effective questionnaires were collected, and confirmatory factor analysis with structural equation modeling was performed. The research results showed that: intrinsic motivation was positively related to the four types of knowledge sharing tendencies; automatic response was not significantly related to creative self-efficacy; rational reflection was positively associated with creative self-efficacy; but ridiculed and deprived reflection were negatively related to creative self-efficacy. These results can be applied to encourage employees to practice rational reflection in knowledge sharing to enhance their creative self-efficacy in intelligent transportation jobs.
Highlights
Knowledge sharing is one of the key points of knowledge management in organizations
As people are usually influenced by the herd effect, when it is discovered that most people in a group perform a particular behavior, there will be an invisible pressure that drives others to follow the behavior of the majority
As technology advances and helps virtual communities and online platforms flourish, this has led to increasingly diversified ways of knowledge sharing, and a growing number of people paying attention to the effectiveness of different knowledge sharing systems
Summary
Knowledge sharing is one of the key points of knowledge management in organizations. It enables knowledge to be created, accessed, and used by others (Pangil and Nasurdin, 2019). To explain the individual cognitive process involved in knowledge sharing, Kahneman and Tversky (1979) proposed the dual-process theory (DPT) with a twofold or dual-process cognitive model (Sowden et al, 2014). In this model, Type 1 refers to fast and automatic processes, while Type 2 refers to slow and deliberate processes that involve reflective thought (Evans, 2011; SvedholmHäkkinen, 2015). Extending from Kahneman’s (2011) types of system thinking, the present study identified four processes during which individuals are involved in knowledge sharing: automatic response, rational reflection, ridiculed reflection, and stolen reflection
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