Abstract
This paper investigates in the effects of using electronic communication forms in web-based environments. Following the idea of triangulation, we used qualitative methods, statistical analysis and Social Network Analyses to explore the patterns of communication within one selected case of a mixed presence/web-based university course. The results show that while an isolated perspective does not suffice to explain the complex processes, taking more perspectives into account in a combined and integrated way provides a better understanding of technology enabled communication and interaction.
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