Abstract
This study aims to examine whether emotional exhaustion has a mediating role in the effect of economic anxiety of tour guides on their affective occupational commitment. The research sample included 370 tour guides in Turkey. The data were collected through the questionnaire method. The collected data were analyzed using the IBM SPSS 22 and Process v3.3 macro extension. The mediating role of emotional exhaustion between economic anxiety and affective occupational commitment was calculated via the Bootstrapping procedure. It was found that there was a weak negative relationship between economic anxiety and affective occupational commitment, a positive relationship between economic anxiety and emotional exhaustion, and a negative relationship between affective occupational commitment and emotional exhaustion. Thus, emotional exhaustion reduces affective occupational commitment levels, and emotional exhaustion has a partial mediating role between economic anxiety and affective occupational commitment. This study is expected to raise awareness in tour guides, attract those who employ tour guides, and contribute to the relevant literature.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Business & Management Studies: An International Journal
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
