The Effects of Conflict Type and Intensity on Conflict Management

Abstract

We examine an alternative to the prevailing view of conflict management as an exogenous factor (a moderator) that influences the relationship between conflict type and team outcomes. Our research shows that the type and intensity of conflict influence the conflict management approach, suggesting conflict management could be treated as an endogenous factor. We open avenues for future research on the complex and intriguing relationships between conflict characteristics and conflict management approach.