Abstract

Despite that there is an operating social support system for families, social workers are affected by factors that limit effectiveness of their activities in working with families whose children are taken into temporary custody. The article aims to uncover what hinders social worker to carry out effective work in providing social services for families whose children are in temporary custody. Qualitative research data shows that the research participants’ awareness of social work effectiveness is limited to its individual components. Putting together these components one can get a broad definition of effectivenessof social work though the research participants themselves donot use such a concept. The research data reveals that micro level factors influencing effectiveness of social workers’ activities working with families whose children are in temporary custody are as follows: absence of parental motivation to seek changes and unfavourable environment as well as negative community approach to social risk families. Macro level factors limiting social work effectiveness working with the families at social risk lie in the system of social services. Inadequate management of social work, limited social workers’ access to resources necessary to restore family functions; too high workload for social workers are essential factors limiting social work effectiveness.

Highlights

  • In order to achieve positive changes in social system it is necessary to analyse effectiveness of social services

  • There are cases, when social workers have to make a decision which is the least harmful for a client. It is especially relevant while talking about social work with risk families, when families receive professional social services but still cannot provide safe and healthy environment for a child and he or she is taken from a family

  • The case in the research is defined as an activity of a social worker with families whose child is in custody

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Summary

Introduction

In order to achieve positive changes in social system it is necessary to analyse effectiveness of social services. Despite the fact that the issue of effectiveness has been discussed since the beginning of the development of social work profession [1], to measure it is still a big challenge for researchers [2,3,4]. There is no consistent system and approved methodology for the assessment of social services quality and effectiveness in Lithuania. There are cases, when social workers have to make a decision which is the least harmful for a client. It is especially relevant while talking about social work with risk families, when families receive professional social services but still cannot provide safe and healthy environment for a child and he or she is taken from a family. Risk families usually have many problems and require a systematic approach from professional team

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