Abstract

The aim of this research is to measure the effectiveness of Academic Information Sytem and Digital Literacy utilized to serve the students of Faculty Education Muhammadiyah University of Jakarta. This research applied quantitative descriptive method which involved 90 students as respondents selected randomly. In collecting the data, a-5 Likert-scale questionnaire measuring the influence of digital literacy, the effectiveness of academic information system and students’ attitudes toward service quality and satisfaction was used as the instrument in collecting the data. The data then being analyzed through t-test and path analysis. The results of the study proved that those two variables were correlated positively and significantly in which the statistical analysis of t-test resulted tcal>Ttable=2.77>1.98 and Pvalue<0.05=0.006<0.05), while in the effort of improving service quality to the students, very high significant results were also obtained, proven by statistical test of (69.969>1.98 and 0.000<0.05). These findings were also strengthened by the statistical test of Academic Information System effectiveness and digital literacy which achieved the scores of 2.803>1.98, and 0.005<0.05.

Highlights

  • The current advancing of technology develops very fast, in which various activities are conducted by utilizing various devices of technology

  • The aim of this research is to measure the effectiveness of Academic Information Sytem and Digital Literacy utilized to serve the students of Faculty Education Muhammadiyah University of Jakarta

  • These findings were strengthened by the statistical test of Academic Information System effectiveness and digital literacy which achieved the scores of 2.803>1.98, and 0.005

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Summary

Introduction

The current advancing of technology develops very fast, in which various activities are conducted by utilizing various devices of technology. Those activities can be conducted easier including in the field of education. A technology-based service to improve the effectiveness of online-based academic Information system called Academic Information Service network was built. This is an online-based academic system which can be accessed by all students, lecturers, and educators of the university. Academic Information Service is a solution to improve the quality service both to students and lecturers in which they use technology-based services to get various Academic Information independently by following the requirements managed by the university

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