The effective implementation of cloud computing through project management : conceptual framework

Abstract

Organisations are interested in implementing cloud computing (CC) services, as these services are purported to enable Information Technology (IT) to become efficient and effective. However, CC brings new complexities, risks and implications into IT projects. The objective of this study is two-fold: to determine whether CC projects are significantly different from traditional IT projects and to develop a conceptual framework to effectively manage the implementation of CC projects. More specifically, the study evaluated project complexities brought about by CC, and explored the project management knowledge area and approaches required to implement CC. The literature review revealed that CC contributes to the complexity of projects and there are 18 core CC project complexity factors which are key to the successful implementation of CC projects. Apart from these 18 factors, there are 78 other factors which are important for both cloud and traditional IT projects which need to be looked at. Secondly, it is vital to understand which project management knowledge subjects are key to successfully implement cloud projects. Five (5) key knowledge areas have been identified that are linked to the complexity factors. Finally, it is suggested that an agile approach be used when implementing CC projects.