Abstract
The purpose of this study was to explore the comprehensive effects of workplace loneliness, silence behavior, team member exchange and psychological capital. At present, the research on workplace loneliness is still in the preliminary stage. Although some studies have shown that workplace loneliness has a direct impact on job outcomes, the mechanism of the two needs to be further studied. In this study, a phased multi-source questionnaire survey method was adopted. The questionnaires were distributed and collected, including 295 subjects. The results show that 1) workplace loneliness has a significant negative impact on team member exchange; 2) team member exchange has a significant negative impact on silence behavior; 3) team member exchange plays a mediating role between loneliness and silence behavior; 4) psychological capital moderates the direct effect of workplace loneliness on silence behavior; 5) psychological capital moderates the indirect effect of workplace loneliness on silence behavior through team member exchange.
Highlights
The social transformation and rapid economic development have brought many problems to the workplace, which will lead to the spread of workplace loneliness to varying degrees
The purpose of this study was to explore the comprehensive effects of workplace loneliness, silence behavior, team member exchange and psychological capital
The results show that 1) workplace loneliness has a significant negative impact on team member exchange; 2) team member exchange has a significant negative impact on silence behavior; 3) team member exchange plays a mediating role between loneliness and silence behavior; 4) psychological capital moderates the direct effect of workplace loneliness on silence behavior; 5) psychological capital moderates the indirect effect of workplace loneliness on silence behavior through team member exchange
Summary
The social transformation and rapid economic development have brought many problems to the workplace, which will lead to the spread of workplace loneliness to varying degrees. Workplace loneliness, has been a common feeling of the current workplace staff. As a common negative emotion in the workplace, workplace loneliness will bring a series of negative effects on employees and organizations. Despite the unprecedented opportunities and dilemmas that lie ahead of us today, emotional needs, the truest desires of the human heart, have never changed. As a basic human experience, everyone may have experienced loneliness more or less. In this information age, loneliness has become more common due to the increasing psychological distance between people (Wright, 2005)
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