THE EFFECT OF WORKPLACE CARE ON COUNTERPRODUCTIVE BEHAVIOR: MEDIATED BY WORKPLACE ISOLATION

Abstract

To explore the impact of workplace care on negative workplace isolation and counterproductive behavior, a research model was constructed based on the Social Exchange Theory and Social Identity Theory. Employing a questionnaire survey method, a total of 537 employees were surveyed. Structural equation modeling and regression analysis were employed for analysis. The findings revealed that workplace care negatively affects employee counterproductive behavior, workplace care negatively affects workplace isolation, workplace isolation positively influences employee counterproductive behavior, and workplace isolation serves as a mediator between workplace care and counterproductive behavior. This study contributes by delving into the relationship between workplace care and counterproductive behavior, unveiling the mediating role of workplace isolation. This research expands the theoretical framework of workplace psychology and offers organizations more specific and effective management strategies. In addressing workplace care, organizations should emphasize employees' emotional needs to reduce feelings of workplace isolation.